Monday to Sunday 9:30h – 17:30h
We are pleased to welcome you from Monday to Sunday in Puerto de la Cruz. 8 hours to be dazzled by the beauty and majesty of the animals under our care.
We recommend you purchase your tickets through this website. Choose a date and enjoy!
If you have an annual card or a purchased ticket, you can confirm your visit and reserve your access.
How to get here
By car, free express train, or bus. At Loro Parque we make it very easy for you to get to our park from anywhere on the island.
Loro Parque Free Express Train
Start your Loro Parque experience with our free train that runs through Puerto de la Cruz. Departures every 20 minutes from Plaza de los Reyes Católicos (next to McDonald´s).
Route | Plaza de los Reyes Católicos – Loro Parque | Loro Parque – Plaza de los Reyes Católicos |
First train | 9:30 | 10:15 |
Last train | 16:30 | 17:30 |
Bus from the south
Book your bus service to Loro Parque from the south of the island. Buy your ticket now from our digital platform. (Button)
You can also book by phone at least 24 hours in advance.
Phone assistance hours: 09:00h – 20:00h (Canary Islands time)
Bus from Los Gigantes
Buy now your bus service to Loro Parque from Los Gigantes, and conveniently travel to the best zoo in the world. Book now your transport and/or entrance ticket to the park. (button)
If you wish, you can book your departure from Los Gigantes by calling 24 hours in advance.
Phone assistance hours: 09:00h – 20:00h (Canary Islands time)
Getting to Loro Parque by car
If you plan to come to the park in your own vehicle, remember that we have an exclusive parking area for customers.
See our recommendations for:
Exclusive experiences
Complete your visit to Loro Parque with the most exclusive experiences
In our Discovery Tours you will see in detail how Loro Parque works: Discover facts, information and oddities about the animals that live in Loro Parque. Where and how gorillas sleep, how much an orca weighs, what daily care is given to lions and big cats, what the sea lions feed on, what is the technology and maintenance of our penguinarium…
- Duration of the guided tour: 90min.
Services
Loro Parque is designed so that anyone can comfortably enjoy all areas and activities in the park. These are some of the services you will find:
Payments
You can pay by card or cash in all our shops
Accessibility
Wheelchairs, motorised buggies and pushchairs are available.
- Wheelchairs. They can be hired free of charge, only a deposit is required, refunded upon return of the wheelchair.
- Motorised buggies. Rental by prior reservation. It is necessary to provide documentation with photographs. Daily price 14,30€ + deposit, refunded upon return of the motorised buggy.
- Pushchairs. Daily price 5€ + deposit, refunded upon return of the pushchair.
Bookings at +34 922 373 841. Ext. 356 o 357. | Please book 3 days in advance.
Free Wi-Fi
Free Wi-Fi is available throughout the park.
Smoking area
There are marked and designated areas where smoking is allowed
Lost and found
If you lose something you can contact the public relations team.
Picnic and rest areas
There are several picnic and rest areas along the paths of the park.
Recommendations
- Wear comfortable shoes
- Use sun protection
- Plan your visit in advance
- Arrive to the animal shows before the start time
Limitations
- No pets are allowed in the park.
- Professional photographic gear is only permitted on request.
- It is forbidden to feed or throw objects at the animals.
Shops
Restaurants
Restaurant opening hours: 11:00 - 16:30h
Kiosk opening hours: 9:30h - 17:30h
Shops
Do you want a souvenir of your visit to Loro Parque? Choose from plush toys, T-shirts, hats, postcards…. In our shops you will find the perfect souvenir or gift.
Restaurants
Restaurants, kiosks, cafes, and bars. At Loro Parque you will find different options to enjoy a meal, a snack, or a refreshing drink. Pizzas, menus, vegan options available. … What do you fancy?
Restaurant opening hours: 11:00 – 16:30h
Kiosk opening hours: 9:30h – 17:30h
Birthdays and events
We celebrate unforgettable children’s birthdays
Looking for the perfect place to celebrate a birthday in Tenerife? Loro Parque offers you amazing children’s birthdays! Special seats at the shows, accompanied tour of the park, Orca train ride, cap and sticker, and lots of fun.
Events in iconic surroundings
We also have spaces available for business meetings, speeches, presentations, press conferences… Ask our team about the available options.
Groups
School visits, groups, associations, large groups… At Loro Parque we have special packages for groups of more than 20 people. You can complete your ticket with a Discovery Tour, transport service, menus, snacks…
Contact our team, ask for more information and receive a personalised proposal
Birthdays and events
We celebrate unforgettable children’s birthdays
Looking for the perfect place to celebrate a birthday in Tenerife? Loro Parque offers you amazing children’s birthdays! Special seats at the shows, accompanied tour of the park, Orca train ride, cap and sticker, and lots of fun.
Events in iconic surroundings
We also have spaces available for business meetings, speeches, presentations, press conferences… Ask our team about the available options.
Groups
School visits, groups, associations, large groups… At Loro Parque we have special packages for groups of more than 20 people. You can complete your ticket with a Discovery Tour, transport service, menus, snacks…
Contact our team, ask for more information and receive a personalised proposal